All of our Cosplay Kingdom Of Heaven Balian Custom Hoodies Apparel are custom-made-to-order and handcrafted to the highest quality standards.
- Each of our products is constructed from a premium polyester blend that is ultra-soft and incredibly comfortable.
- Features a specialty high definition heat-dye application that ensures long-lasting color vibrancy even after machine washing.
- Fabric is durable and resistant to wrinkles, shrinking and mildew.
- Product is custom printed, cut and sewn just for you when you place your order – there may be small differences in the design on the seams and /or arms due to the custom nature of the production process!
Note:
1. This is Unisex US size. Height and weight are just suggested. The exact dimension of the shirts is made after the Length, Chest
2. Chest Width: edge-to-edge (not circumference) over the fullest part of the chest.
3. Due to hand-measurement, please 0.5-1.5 inches tolerance.
By placing an order, you confirm that you have read, understood, and accepted the following policy. Please note that all above prices are in USD. Shipping costs for your order will be calculated and displayed at checkout.
1. How much does shipping cost
The shipping fee varies depending on the shipping destination and the number of items you purchase.
You can check the estimated shipping fee by adding items to your cart, proceeding to checkout, entering your email address and shipping address. The exact shipping fee will be automatically updated and displayed on the checkout page.
In United States, the fee shipping is $4.95 for one item, free for additional items shipped domestically.
In the rest of the world, the fee shipping is $7.95 for the first item, and free for the additional product.
2. How long will it take for the buyer to receive their order?
Actual shipping times and delivery dates may vary depending on the carrier. You can refer to the standard shipping times below:
US orders can arrive in about 7-10 business days after being shipped.
International orders may arrive in your country 1-3 weeks after being shipped.
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LOCATION
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*ESTIMATED SHIPPING TIME
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COST
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United States
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7 to 10 business days.
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$4.95
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Worldwide
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10 to 20 business days.
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$7.95
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Processing time: 3-5 business days
Total delivery time= Processing time + Shipping time
Business day: Monday to Saturday
3. Can the order be delivered to multiple addresses?
We do not accept shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
4. Do you offer delivery to PO boxes or military APO/FPO addresses?
We can not support shipments to PO Boxes and Military APO/FPO addresses.
5. Will I be charged VAT taxes?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not charge VAT (Value Added Taxes).
All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the country, the postal package may incur local customs or VAT charges. Please contact your local customs office for more information regarding your country’s customs policies.
Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering All Day Tee and if you have any questions, please don’t hesitate to contact us via:
[email protected]
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. Please note that returns will need to be sent to the following address: 1077 Doss Ave, Orlando, FL 32809, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You can always contact us for any return question at [email protected].
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: All Day Tee, 1077 Doss Ave, Orlando, FL 32809, United States.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
